There is NOTHING worse than walking around with "seized" hair extensions or wigs. There is literally nothing that can be done about this tragedy other than throwing your hairpiece away while your new order is en route from China. The reason the hairpieces become dry, dull and tangled is because like our own hair, it NEEDS moisture. Simply washing and conditioning is not all that is needed, the hairpieces must be deep conditioned with a heating source to open and penetrate the hair cuticles. The ThermPouch was designed to make the deep conditioning process convenient and easy.