Q - Can I Use ThermPouch if I live or travel outside of the United States?

A - Yes, you may however, correct conversion is needed and may require an adapter or converter if your wattage is more than 110V.  Please research your home’s wattage before usage as it will produce too much power and may burn the ThermPouch and possibly your hairpiece.  We have attached a link for a reliable resource concerning power sources -https://www.ceptics.com/pages/world-travel-adapter-guide 

Q - Will the ThermPouch Burn My Human Hairpieces?                      
A - No.  ThermPouch is made for 100% human hair and just like deep conditioning will not burn our natural hair, it is the same for human hairpieces. 

Q - Can I Treat More Than One hairpiece At A Time?
A - Absolutely. It is recommended to process 1-3 hairpieces at a time depending upon hair density. You want to ensure that each hairpiece gets an even amount of heat distribution.

Q - May I Use the ThermPouch on Synthetic Hairpieces?
A - Absolutely Not - Synthetic hairpieces are not made of natural hair, they are composed of fine plastic fibers, manufactured to look like human hair.  Adding heat to any form of plastic will melt it. Please ensure that your pieces are 100% human hair before using.